FAQ

What types of parasols do we offer?
We offer a variety of polyster parasols in different colors and designs, perfect for various occasions like festivals, weddings  and parties.

How long does shipping take?
All our parasols are shipped from the Gold Coast within 1-2 business days after payment is received. Australian Post standard delivery is estimated 2-4 business days. Delivery times may vary depending on any transportation disruptions.

Can I return a parasol?
Yes, we accept returns on parasols within 30 days of receipt. Please ensure the parasol is in its original condition for a full refund or exchange.

Are our parasols waterproof?
Our parasols are designed primarily for sun protection and decorative purposes. While they offer limited water resistance, they are not suitable for heavy rain.

How should I care for my parasol?
To ensure longevity, store your parasol in a cool, dry place when not in use. Avoid exposing it to strong winds or heavy rain to maintain its condition.

Can I order parasols in bulk?
Absolutely! We offer bulk ordering for events or any special occasion. Simply reach out to us  and we will gladly assist with your order and any customization needs to be made.

Can I customize my parasol?
Please reach out to us to discuss customization options for bulk orders or specific designs!

What payment methods do you accept?
We accept various payment methods, including credit and debit cards, PayPal, Apple Pay, Google Pay.